Terms & Conditions

Terms of Service

Welcome to ConversAI! We are excited to provide you access to the intelligent AI chat assistant that will revolutionize the way you communicate online. Before using our service, please review the following terms and conditions carefully.

Service Description

ConversAI is an AI-powered chat assistant that integrates with your favorite messaging platforms and tools to help you respond quickly and efficiently.

Payment and Pricing

ConversAI is a subscription-based service, with the option to purchase single-use pay as you go credits. Pricing plans are available on our website. We reserve the right to change our pricing at any time, but we will provide you with notice before doing so.

Free Credit Earnings

Users can earn free credits by sharing a link to ConversAI on social media. Information is available on our website. We reserve the right to modify or discontinue the free credit earning program at any time.

Refunds

We do not offer refunds for our subscription service or pay-as-you-go credit packs. If you have any issues or concerns with your purchase, please contact our customer support team within 7 days of purchase and we will do our best to resolve the issue. Please note that we reserve the right to deny refunds at our discretion, such as in the case of violation of our terms of service.

Service Availability

We strive to provide the best service possible, but we do not guarantee that the service will be uninterrupted or error-free. We also do not guarantee that the service will be compatible with all devices or messaging platforms.

Limitation of Liability

In no event shall ConversAI, its subsidiaries, or its licensors, be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the service, even if ConversAI or a ConversAI authorized representative has been notified orally or in writing of the possibility of such damage. This includes, but is not limited to, any direct, indirect, special, incidental, or consequential damages.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the country where ConversAI is based.

Changes to These Terms

We reserve the right to make changes to these terms and conditions at any time. Your continued use of the service following any changes indicates your acceptance of the new terms. By using our service, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you do not agree to these terms, please do not use our service.

Fair Use Policy

We are happy to offer an Unlimited plan for our service, however, please note that this plan is intended for individual use only. If we detect that an account on this plan is being used for commercial or business purposes, or if usage exceeds a normal threshold, we reserve the right to temporarily suspend access pending investigation. We understand that some users may have higher needs, so if you need to use the service for commercial or business purposes, please reach out to us so we can discuss a suitable plan for your needs. Rest assured, if you are using the service for personal use, you should never have to worry about any limits.

Copyright and Proprietary Rights

The Services and all content and other materials included on the Services, including, without limitation, the ConversAI logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "ConversAI Materials") are the proprietary property of ConversAI or its licensors or users and are protected by U.S. and international copyright and trademark laws. You may use the ConversAI Materials only as necessary for your use of the Services in accordance with these Terms of Service.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the foregoing, ConversAI, its subsidiaries, and its licensors do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components.

Keeping Chat Safe and Friendly

ConversAI cannot be held liable for any potential harmful content or offensive responses generated by the AI. The AI is programmed to respond to user inputs and the responses generated are based on publicly available training data provided to the AI. We do not endorse or support any content or responses generated by the AI. Users are solely responsible for their interactions with the AI and any content or responses generated. We do not guarantee the accuracy or reliability of any content or responses generated by the AI.

Intellectual Property

All content and materials included on the ConversAI website, such as text, graphics, logos, images, and software, are the property of ConversAI or its licensors and protected by copyright and trademark laws. You may not use any content or materials on the website for any commercial purpose without the express written consent of ConversAI.

Expiration of Credits

This section sets forth the terms and conditions regarding the expiration of credits purchased from our platform. Validity of Credits: Credit purchases made through our platform are not valid indefinitely and are subject to expiration. Expiration Date: Unused credits will expire after a period of 4 years from the date of purchase. Use of Credits: We strongly advise our valued customers to use their credits before they reach their expiration date. Doing so will ensure that you get the most value from your investment and enjoy the full benefits of our services. Responsibility of Customer: It is the customer's responsibility to keep track of their credit balance and the expiration date of their credits. The company shall not be held responsible for any expired credits or the customer's inability to use their credits due to the expiration. No Refunds: Please note that once credits have expired, they cannot be reinstated or refunded. By purchasing credits through our platform, you agree to be bound by these terms and conditions regarding the expiration of credits. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help and make sure that you have a positive experience with our services.

Third-Party Services

ConversAI may provide links to third-party websites or services as a convenience to you. We do not control or endorse these third-party websites or services and are not responsible for their content or availability. Your use of these third-party services is subject to the terms and conditions of those services.

Privacy Policy

Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information. By using our service, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

Termination of Service

ConversAI reserves the right to terminate or suspend your access to the service at any time, without notice or liability, for any reason, including but not limited to breach of these terms and conditions.

Entire Agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and ConversAI regarding the use of the service.

Contact Us

If you have any questions about these terms and conditions or the service, please contact us at support@conversai.co By using our service, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you do not agree to these terms, please do not use our service.