Privacy Policy

At ConversAI, we take the privacy of our users very seriously. This privacy policy explains how we collect, use, and protect the personal information of our users.

Information Collection and Use

We collect personal information when you register for an account, purchase a subscription or credit pack, or use certain features of our service. This information may include your name, email address, and payment information. We use this information to provide and improve our service, process payments, and communicate with you about your account and service-related issues.

We may also collect and process data about your use of our service, such as credit quota and usage patterns. We use this data to improve the service, provide you with personalized features, and analyze usage trends.

Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except as described in this policy or with your consent. We may share your personal information with third-party service providers who assist us in providing the service, such as payment processors and email service providers. These providers are contractually bound to protect your information in accordance with this policy and are not permitted to use your information for any other purpose.

We may also disclose your personal information as required by law or in the good faith belief that such action is necessary to comply with legal requirements or protect the rights or safety of our users, employees, or the public.

Data Security

We take the security of your data seriously. All traffic to and from our service is encrypted using industry-standard encryption and authentication methods to secure your data, and we regularly review our security practices to ensure that they remain up-to-date and effective.

Message Data

We do not store any message data on our servers. All message data is processed in real-time and is not kept for any longer than necessary to provide the service.

Use of Analytics Software

ConversAI reserves the right to use third-party analytics software to track and analyze usage patterns of our service. This data is collected anonymously and is used to improve the user experience and identify areas for further development. We do not share any personally identifiable information with these analytics providers and all data is collected and stored in accordance with industry standards for data security and privacy.

Access and Control of Your Information

You have the right to access, correct, or delete your personal information. You can do this by logging into your account settings and making the necessary changes.

You also have the right to object to the processing of your personal information or request that we restrict the use of your information. You can do this by contacting us using the contact information provided in this policy.

Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by email or by posting the new policy on our website. Your continued use of the service following any changes indicates your acceptance of the new policy.

Contact Information

If you have any questions or concerns about this policy or our handling of your personal information, please contact us at support@conversai.co